FAQs

1. What are the advantages of peptides offered by Pen Peptide?

Pen Peptide stands out in the market with its unique approach to offering peptides for laboratory research. Our products come in a specially designed pen form, making them easy to dose precisely. Each pen contains a pre-mixed product, eliminating the need for additional mixing and preparation, which is often required with other peptide forms.

2. How do I choose the right peptide for my needs?

Choosing the right peptide is key to achieving optimal results. We recommend reviewing the descriptions of our products, where their research properties and potential applications are outlined. It's important to consider your goals, health status, and specific needs. For example, some peptides are suitable for enhancing overall health and well-being, while others focus on specific areas like post-workout recovery or skin improvement. If you need additional assistance in determining the appropriate peptide for your research projects, feel free to contact us for consultation.

3. How is delivery carried out and how long does it take?

To ensure optimal condition and stability of the peptides, all our products are shipped in cooling boxes. This temperature-controlled storage prevents potential degradation and maintains the quality of the products for laboratory use.

Delivery usually takes 1 to 3 business days, with 80% of deliveries completed the next day if the order is placed in the online store before 4:00 PM.

4. Do you provide consultations or product recommendations?

Yes, at Pen Peptide, we understand that choosing the right peptide can be a complex process. That's why we offer personalized consultations to help you find the most suitable product tailored to your specific needs and goals. You can reach us via Facebook, Instagram, or email for assistance. Part of our commitment is to ensure high-quality service and customer satisfaction.

5. How can I pay for my order?

At Pen Peptide, we offer a convenient and secure way to pay for your order. You can make a payment via bank transfer or using a credit/debit card.

6. How can I track the status of my order?

You will usually receive an email with a tracking number, allowing you to monitor the status of your order. If you haven't received an email, please contact us so we can inform you of your order's location.

7. How can I get help if I have an issue with my order?

If you encounter an issue with your order, we are here to help. You can contact us in several ways:

• By email: If you prefer written communication, send us an email detailing your issue. We will review your request and respond as soon as possible.
• Through the online contact form: Our website features a contact form you can fill out. Once we receive your request, one of our representatives will reach out to assist you further.
• Via Facebook/Instagram: You can find links to our Facebook/Instagram on our website and contact us directly there.

8. Can I combine different peptides?

Combining different peptides can be an effective approach for specific research purposes. Pen Peptide offers a variety of peptides, each designed with specific goals and effects. When combined correctly, different peptides can offer synergistic effects that may enhance overall results.

9. Are there age restrictions for purchasing your products?

Yes, at Pen Peptide, we have a strict policy regarding age restrictions for purchasing our peptides and pharmaceutical products. Our products are only sold to individuals over 18 years of age.

10. Are there special storage instructions for the products?

Yes, storing peptides offered by Pen Peptide requires special attention to ensure their effectiveness and safety. Peptides should be stored in a refrigerator at 2 to 8 degrees Celsius. This helps preserve their composition and effectiveness throughout their shelf life. Peptides are sensitive to temperature changes and may degrade if stored improperly.

Upon receiving your order, place the products in the refrigerator. If you have questions about storing a specific product, do not hesitate to contact us for additional information.

11. What types of peptides do you offer at Pen Peptide?

We offer a wide range of peptides that can be studied in the context of fitness and sports. Our peptides for muscle mass include: Ipamorelin, CJC 1295 No Dac, IGF-1LR3, GHRP-2, Somatropin (HGH), PEG-MGF, GHRP-6, ACE-031, MGF, Follistatin 344, ACE-083, and others.

We also offer peptides for weight loss and fat burning, such as: Semaglutide, Tirzepatide, Ipamorelin, HGH Frag 176-191, CJC 1295 No Dac, Somatropin, Aicar.

12. Do you deliver outside the United Kingdom?

Yes, we deliver to many different countries. If you want us to deliver products to another country, please contact us via the contact page to make arrangements.